A homeowner sends a text message asking when the new cabinets will arrive, receiving a thumbs-up emoji in response. Three days later, with no cabinets in sight, they call the contractor directly—voicemail. An email goes unanswered for a week. When they finally catch the contractor on-site, he says, “I thought you meant the bathroom cabinets, … Read more
A homeowner signs a fixed-price $50,000 kitchen renovation contract, confident they’ve budgeted carefully for their dream project. Three weeks later, the contractor discovers “hidden water damage” behind the cabinets, requiring an extra $8,000. Two weeks after that, the tile you selected is “suddenly unavailable,” and the only suitable alternative adds $3,500. Then your “outdated electrical … Read more
A homeowner excitedly signs a renovation contract after a charming contractor promises a dream kitchen at a price that seems unbelievably good. Three weeks later, the contractor demands an additional $15,000 for “unforeseen problems,” stops answering calls after receiving the money, and leaves behind a demolished space with no permits pulled. This devastating scenario plays … Read more
Imagine this nightmare scenario: You’ve invested $45,000 into your dream kitchen renovation. The cabinets are half-installed, your walls are torn open, and suddenly your contractor’s phone goes straight to voicemail. His website is down, his social media profiles have vanished, and your neighbor mentions seeing his truck loaded with equipment at 6 AM yesterday morning. … Read more